Average Reviews:
(More customer reviews)I purchased the product from Amazon and the item shipped out from Office Depot Wholesale. Unfortunately the unit seems to have been used before I got it even though it was advertised as 'Brand New'. It arrived used and one of its wheels were crushed. Amazon got me a refund. Thanks(First Timer).
PRODUCT REVIEW
Firstly the shredder is first class. This shredder is amazing. It is noisy but it does shred paper into 3mmX9mm pieces. Unfortunately it does not like more than 8 sheets at a time. It whines and groans but does not stop(20LBpaper).
Noise Weight Size Packaging & the paint job stop this shredder from being #1
1)At 50Lbs Plus its far too heavy. The shredder area is an all steel box construction. To reduce weight Royal should have constructed the shredder box from Aluminum with steel rods for strength.
2)The bin should have been a plastic bin and not a corrugated card-board box. The box had to be pushed all the way to the back otherwise some shredded paper falls into the metal bin missing the cardboard box.
3)The power switch should have been a biometric to stop small children from playing with the green switch.
4)During shipping the Steel Teeth should be tethered by a rod through them to stop them from shaking and causing damage during the long shipping time from China i.e. where it is manufactured.
5)The grey paint shows all oily fingerprints once touched. This type of paint though cheap should never have been used.
6)The wheels are plastic and they are screwed on at the factory. The unit stands upright with 3 pieces of styrofoam packaging to protect the product from China.
One flat piece of styrofoam on the top and one at the bottom. On the sides of the product, there is brown packing paper thrown in; which in my opinion does not provide any protection as my box was damaged with a hole. There is another small piece of styrofoam approximately 3 inches by24 inches placed along the back of the shredder. This is supposed to stop a steel 50Lb shredder from not moving during shipping.....I don't think so.
7)Product not rated to shred CDs...?
8)The foldout tray(plastic) to feed the continuous printer paper could probably only support a half ream as over time I do feel it might get bent from the paper weight.
9)The LED screen is just NOT NEEDED.
If you can stand the noise and weight, I would definitely recommend the shredder. The other items mentioned above refer to the Royal company in failing to engineer a better product and more pleasing product. Even the power cord sticks out the back on the top of the unit. It should have been engineered to come out the bottom so it was not seen. As a consumer I expect more. Royal please wake-up.....
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ROYAL 1610x Heay Duty Commercial/Business Confetti Shredder ROYAL 1610X Heaviest Duty Industrial Flat rate shipping - $49.99 (within continental US, this product does not qualify for free shipping due to its weight) ROYAL 1610X Heaviest Duty Industrial / Commercial Unreadable Confetti-Cut Continuous Form Shredder Shreds 12 Sheets of Letter Size Paper in a Single Pass or 10 Sheets of 16" computer Forms Continuously! Shreds Credit Cards , CD/DVD-ROM Disks, Plastic and Magnetic Media, Staples All Steel Gear construction Patented Jam-free rollers 3mm x 9mm cross cut pieces Extra wide 16" opening for wide sheets 10-sheet computer paper shredder (12, 14 and 16-inch computer paper)12-sheet letter paper shredderSeparate slot for shredding credit cardsAuto start/stop/reverse functions LCD message center Large capacity 66 liter wastebasket Pull out paper tray Indicates when bin is full 1 year warranty, plus 13 year warranty on blades Dimensions: 28" x 24" x 14.5", Shipping Weight: 96 lbs Included: Royal 1610x Heavy Duty Confetti Cut Paper Shredder Large capacity cardboard box wastebasket Plastic shredder bags
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