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(More customer reviews)I bought my Sharp projector around 5 years ago, for around $1250. In the beginning it was absolutely great. I had it at 80" on my wall with Surround Sound. But over the past few years I have gone threw 5 bulbs, and 2 projectors. I have never gotten over the 1,000 hour mark on a bulb. The most recent bulb I bought(January 13, 2010, from Amazon) only lasted about 30 hours. I called customer service as usual and they wanted me to send the entire projector, even thought the bulb was under warranty. If you think that sounds weird, then you are correct. I spent 50 some odd dollars to ship it to them. Before I go any further let me just say that Sharp will charge you a 50 dollar evaluation fee to look at your projector, if it is not under warranty. So before it got to them I was sure I was out 100 dollars.
Sharp informed me that if they find that something I did is the cause of the bulb exploding, then they will not honor the 90 day warranty on the bulb. Sure enough everything was my fault even though I babied the thing, haha. They want $648 dollars to fix the problem. If you do price comparing at all then you would know that you can buy a brand new XR-10X for $600-$850 dollars. Oh did I forget to mention that they are going to charge me $300 dollars for a new bulb, haha? While on the phone with the customer service agent I found out lots of things I didn't know about the projector. Like how it really isn't designed to be hung upside down from the ceiling. Or how it isn't really supposed to be used for more than 2 hours(continually) in a day. And how it is really marketed to businesses. So many things, that I went from angry to just laughing on the phone at the ridiculousness of it.
Personally I think the projector was made to be faulty. It gets extremely hot, so hot that it will make your entire room warm. And the heat can mess up the motherboard inside of the projector, and make the bulb pop. Does that sound like a quality projector. So my advice to you would be to make sure you have some kind of warranty for the duration that you own this projector. I know that sounds ridiculous, but it's true. My other suggestion is that you go with another projector and save yourself the money. When it's working it's absolutely great, when it's not it's hell.
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Sharp high-resolution projector compartible w/DVD, computer, TV, HDTV
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