Average Reviews:
(More customer reviews)I love the notion of having a file and web server in my home. While I am no server expert, I have advanced skills and can solve about any computer issue.
I configured the NAS with no problem. The only issue I have is I can't see the device via HTTP over the www (outside my network).
I have spent frustrating HOURS with technical support. These people are capable of solving simple problems for customers that have little technical skill, but are unable to solve the more complex issues.
I even sent a letter to the VP of sales and asked him for his help. I need to speak with someone that knows more than me as I have spent hour's trouble shooting on my own. The technical people I speak with aren't able to solve the problem... Can you believe that the VP of sales never followed up with me and never had anyone call me?
Right now I am stuck with a device that can only be seen from within side my network. I didn't buy this device for that sole reason.
Netgear has MAJOR support challenges.. I don't know what else I can do and no one at Netgear wants to help me. I would not suggest buying a Netgear device.
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Netgear ReadyNAS Duo 2TB Gigabit Desktop Network Attached Storage - 2 1TB Drives
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