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(More customer reviews)Adding to Monster's 5 year warranty after speaking to customer service today:
1. Yes, they only replace if it's within 5 years from date of purchase. Must have receipt saved for 5 years. My HTS 2000 Power Center crapped out 5 months before the 5 years.
2. IMPORTANT: They said that they are only responsible for the connected equipment for 5 years. After 5 years, if the Power Center doesn't stop a surge from destroying whatever you've connected to it, they are not liable. So that means you have to buy a new Power Center every 5 years to make sure your equipment is protected. The customer service rep confirms this. I had him reluctantly repeat this back to me, and it didn't sound very good. Poor guy. But yes, you must buy a new Power Center every 5 years. So...in conclusion, you must factor this into the cost. I guess if you divide the price into 5, it's not that bad of a deal. Just remember to buy a new one every 5 years!
Click Here to see more reviews about: Monster HDP 1800 8-Outlet Power Center with Stage 2 Clean Power
The High Definition Power Center HDP 1800 is a bold combination of design, advanced engineering, and convenient functionality. This new PowerCenter design delivers the advanced protection and performance that home theater enthusiasts expect.
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