AppleCare Protection Plan for MacBook Pro/PowerBook (w/ or w/o Display) M8853LL/B - 3 Years Review

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(More customer reviews)With Apple, you gotta buy the warranty. Not much choice. Don't want to be without it.

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AppleCare Protection Plan (For Portable Apple Computers 15 Inches and Above) OLD VERSION Review

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(More customer reviews)I've been a Mac owner since 1992 and am still a completely satisfied customer. Apple is AWESOME when it comes to Apple Care usage. Back in 2001 I sent in my G4 Powerbook for a logic board fix due to the old "pixel flicker" problem, and not only got it back in 3 days, but also got a new top case (where you rest your hands/trackpad) and they replaced my missing feet for free and without request! (The feet cost about $50 a set, and the top case is roughly $250.)
In 2006 I sent in the same G4 Powerbook for another logical board fix (5 years of heat abuse bent the logic board) I again received quick service and replacement feet.
I've also used Apple Care to get new chargers for my laptops. (Mine tend to short out after a few years as I use my laptops 10+ hours a day, 7 days a week, and take them EVERYWHERE with me). I've also gotten brand new replacement iPods with my Apple Care if they've had any drive problems (e.g. from dropping them).
The customer service people are friendly (for call center/customer service people), they have very quick shipping and the procedure as a whole is pretty effortless as far as tech support goes.
Apple Care is ABSOLUTELY worth the money. If there are ANY bugs in your computer, Apple will fix them at no additional cost, with speedy service. If you buy a Mac, you MUST buy Apple Care. It can be a life saver!
(Tips: 1) If you buy any 3rd party hardware for your computer, always take it OUT before taking it to a Mac Genius or sending it to Apple. They do not support 3rd party hardware. 2) ALWAYS back up your computer before you take it/send it in to avoid their backup fee.)

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Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for portable Apple computers 15 inches and above (MA515LL/A) extends the complimentary coverage to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.
This comprehensive AppleCare Protection Plan covers your 15 inch and larger MacBook/MacBook Pro, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for your portable Apple computer. You can also register one Apple display for coverage, provided the Mac and display are purchased together.



One Number to Call for Help Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.

Convenient Repair Options The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.

Coverage Information The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.

To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
Global repair coverage is included.
This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.

Frequently Asked Questions Can I purchase the AppleCare Protection Plan anytime?
You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan. What service options does the AppleCare Protection Plan offer? Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product). What does "global repair coverage" mean? If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details. When I purchase the AppleCare Protection Plan, do I need to register it? If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.

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AppleCare Protection Plan for Portable Apple Computers 15 Inches and Above (OLD VERSION) Review

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(More customer reviews)Please note, this version of the Applecare Protection Plan is ONLY for the Macbook Pro 15" and 17".
The Macbook and the Macbook Pro 13" are covered under another version of the Applecare Protection Plan - AppleCare Protection Plan MC246LL/A - For Portable Apple Computers 13 Inches and Below

The Applecare Protection Plan - an expensive necessity if you buy an apple laptop.
What most people don't know is that Apple doesn't make the hard drives or the logicboards (motherboards) or the processors or the DVD burners inside their machines. Like all computer manufacturers, Apple sources its parts from component manufacturers like Seagate, Nvidia, Intel, Sony etc etc. These parts just like all electronic components can and may fail after a period of time. Once a part fails and if your macbook pro's one year standard warranty is over, Apple charges extremely high fees to repair or replace parts.
For example - Motherboard replacement - $800 to $1000. Superdrive replacement - $200 to $300. LCD screen replacement - $600 to $800) It's better to pay for Applecare once than pay Apple exorbitant repair fees every time a part fails.
Basically, the A.P.P. is a 2 year warranty extension to your apple laptop's standard one year hardware warranty. It provides unlimited phone support and hardware diagnosis. It also offers Mail-in repair for Mac notebooks using a prepaid shipping box provided by Apple and service by an apple store or an Apple Authorized Service Provider.
The A.P.P. also gives you global repair coverage so if a hardware issues arises while you're in another country and there's an Apple Store or Apple Authorised Service Provider near by, you can take your mac in for diagnosis and repair.
It does not offer any sort of damage protection or on-site repair.
Please remember to buy the A.P.P. if you plan to do so before the first year of ownership is up. If you bought your machine on X Date 2009 - buy the A.P.P.before X Date 2010. Apple will not honor an A.P.P. policy bought even 2 days after the first year is over (in most cases unless you get lucky and speak to a friendly agent on the phone willing to relax the rules a bit)
Just like before, I HATE to be recommending an extended warranty, but it's a necessary evil with Apple products. There is no guarantee that something will go wrong with your expensive mac notebook after the first year but if something does go wrong after the first year, it's better to be covered by the A.P.P. and avoid paying those exorbitant repair/replacement costs.
NOTE - Don't buy Applecare from Apple. Shop around - there are good deals to be found at Authorised Apple resellers and other legit online outlets. Amazon used to be one of the best places to purchase an A.P.P. from but Amazon has raised it's price also. It used to sell the A.P.P. for $299 dollars, but has now increased the price to $321 and it's been stuck there for a while. I have no idea why Amazon raised the price but you should buy when the price is low or a price correction occurs. Hope this helps :)
UPDATE - As of today - July 22 2010, Amazon is selling Applecare for $260.38 which is a savings of $88.62 (25%) when compared to buying it from it from an Applestore. Now would be a good time to buy.
Hope this helps!

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Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Mac to three years from the original Mac purchase date with the AppleCare Protection Plan. You get direct telephone access to Apple experts for technical questions, and you get global repair coverage--including both parts and labor--for your Mac and select Apple peripherals.

This version of AppleCare covers purchases of MacBook Pro laptop computers with screens 15 inches and larger.



** For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support.

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AppleCare Protection Plan for Portable Apple Computers 13 Inches and Below (OLD VERSION) Review

Average Reviews:

(More customer reviews)Please note, this version of the Applecare Protection Plan is only for the Macbook and the Macbook Pro 13".
The Macbook Pro 15" and 17" are covered under another version of the Applecare Protection Plan - AppleCare Protection Plan MC247LL/A - For Portable Apple Computers 15 Inches and Above
The Applecare Protection Plan - an expensive but necessary requirement if you buy an apple laptop.
Why is it a requirement? Because Apple doesn't make the hard drives or the logicboards (motherboards) or the processors or the DVD burners inside their machines. Apple sources its parts from component manufacturers like Seagate, Nvidia, Intel, Sony etc etc. These parts just like all electronic components can and may fail after a period of time. Once a part fails, Apple is generally known to charge extremely high fees to repair or replace parts.
For example - Motherboards - $800 to $1200. Superdrive replacement - $200 to $300. LCD screen replacement - $500 to $600) It's better to be pay for Applecare once than pay Apple exorbitant repair fees every time a part fails.
Basically, the A.P.P. is a 2 year warranty extension to your apple laptop (that comes with a one year hardware warranty), it provides unlimited phone support and hardware diagnosis. It also offers Mail-in repair for Mac notebooks using a prepaid shipping box provided by Apple and service by an apple store or an Apple Authorized Service Provider.
The A.P.P. also gives you global repair coverage so if a hardware issues arises while you're in another country and there's an Apple Store or Apple Authorised Service Provider near by, you can take your mac in for diagnosis and repair.
It does not offer any sort of damage protection or on-site repair.
Please remember to buy the A.P.P. if you plan to do so before the first year of ownership is up. If you bought your machine on X Date 2009 - buy the A.P.P.before X Date 2010. Apple will not honor an A.P.P. policy bought even 2 days after the first year is over (in most cases unless you get lucky and speak to a friendly agent on the phone willing to relax the rules a bit)
Just like before, I HATE to be recommending an extended warranty, but it's a necessary evil. There is no guarantee that something will go wrong with your expensive mac notebook after the first year but if something does go wrong after the first year, it's better to be covered by the A.P.P. and avoid paying those exorbitant repair/replacement costs.
NOTE - Don't buy Applecare from Apple. Look around - there are good deals to be found at Authorised Apple resellers and other legit online outlets. Amazon used to be one of the best places to purchase an A.P.P. from but sadly, Amazon has raised it's price also. It used to sell the A.P.P. for 192 / 199 dollars, but has now increased the price to 232 dollars and it's been stuck there for a while. I have no idea why Amazon raised the price but you should buy when the price is low or a price correction occurs. Hope this helps :) UPDATE - As of today - July 15 2010 - Amazon is again selling Applecare for $191. That's $57.28 (23%) off the retail price when compared to buying Applecare from an Apple store. Now would be a good time to buy.
Hope this helps!

Click Here to see more reviews about: AppleCare Protection Plan for Portable Apple Computers 13 Inches and Below (OLD VERSION)


Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Mac to three years from the original Mac purchase date with the AppleCare Protection Plan. You get direct telephone access to Apple experts for technical questions, and you get global repair coverage--including both parts and labor--for your Mac and select Apple peripherals.

This version of AppleCare covers purchases of Apple MacBook, MacBook Pro, and MacBook Air laptop computers with screens 13 inches and smaller.



** For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support.

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